Troubleshooting

Font appears in some apps only

Try this order first

  1. Close the app completely (not just hide/minimize).
  2. Open a fresh document and check the app font picker before opening an older project file.
  3. If Figma web: confirm local font helper is connected.
  4. If Word/PowerPoint: verify the app has been fully relaunched after install.
  5. If still missing, clear font cache from OS tools and reinstall once.

Useful follow-ups

How to read the result

If the font works in one desktop app, the export is probably valid. The remaining problem is usually that app's font cache, local-font helper, or account permissions.

Useful links