Troubleshooting
Troubleshooting guides
This section is for when the font is installed but not behaving as expected. Start with one page at a time.
Font is missing everywhere
The fastest run-through for the most common install problem.
Old version still appears
How to update a font when old and new versions look mixed together.
Font is missing in one app
What to do when some programs update and others still show the old list.
Missing or unusual characters
Troubleshoot odd letters, missing characters, or broken shapes after install.
Official platform help
Official links for font install and recovery steps in your OS and apps.
Fastest path
First confirm the exported OTF file is installed. Then restart the target app. If the font appears in one app but not another, use the app-only guide instead of re-exporting.