Troubleshooting
Troubleshooting guides
This section is for when the font is installed but not behaving as expected. Start with one page at a time.
Font does not appear
The fastest run-through for the most common install problem.
Wrong version still appears
How to update a font when old and new versions look mixed together.
Font appears in one app only
What to do when some programs update and others still show the old list.
Missing or weird glyphs
Troubleshoot odd letters, missing characters, or broken shapes after install.
Trusted help sites
Official links for font install and recovery steps in your OS and apps.
Quick no-font checklist
A compact version of the most common install checks.
Fastest path
First confirm the exported OTF file is installed. Then restart the target app. If the font appears in one app but not another, use the app-only guide instead of re-exporting.