Troubleshooting

Why doesn't my font show?

Use this exact order

  1. Check if you installed the file you just exported (not an older copy).
  2. Open a fresh new document or text box and choose your font again.
  3. Restart the app and check the same font list.
  4. If still not there, run the cache step for your OS.

What if it still won't show?

  • Uninstall and reinstall the font once.
  • Check the font name in Tracey and search with that exact name.
  • Use the install steps again from your OS page (Mac or Windows).
  • If using Figma web, confirm your font helper is connected.

Try these in order

Useful links